At Champion Boxing Shop, we’re committed to providing champion-class service alongside our professional-grade equipment. Below you’ll find answers to the most common questions about our products, delivery, and policies.
Product Questions
Q: Are your gloves AIBA approved for competition use?
A: Yes, we carry a selection of AIBA Approved Gloves that meet international competition standards. These are clearly marked in our product listings.
Q: What’s the difference between bag gloves and contest gloves?
A: Bag gloves are designed for training with heavier padding to protect your hands during repeated impact. Contest gloves are lighter with less padding to meet competition regulations while still providing protection.
Q: Can I get custom mouthguards made?
A: Absolutely! We offer Custom Made Mouthguards – please contact our team at [email protected] for specifications and ordering details.
Q: Do you sell complete boxing rings?
A: Yes, we offer professional Boxing Rings and Accessories suitable for clubs and serious home setups. These are made-to-order – contact us for configuration options.
Delivery & Shipping
Q: How long does delivery take?
A: We process orders within 1-2 business days. Delivery times then depend on your location and chosen shipping method:
- Express Delivery: 10-15 business days via DHL/FedEx (£12.95)
- Free Standard Shipping: 15-25 business days via EMS (orders over £50)
Q: Do you ship worldwide?
A: We ship globally except to some Asian and remote regions. Our London warehouse serves most international destinations efficiently.
Q: Can I track my order?
A: Yes! Both shipping methods include tracking. Express Delivery provides door-to-door tracking with signature confirmation, while Standard Shipping includes basic tracking.
Q: What if I’m not home for delivery?
A: For home gym deliveries, we offer no-signature options. Just specify this preference in your order notes.
Returns & Exchanges
Q: What’s your return policy?
A: We offer a 15-day return policy from delivery date. Items must be unused and in original packaging. Contact [email protected] to initiate returns.
Q: Who pays for return shipping?
A: Customers are responsible for return shipping costs unless the item is faulty. We recommend using tracked services for returns.
Q: How long do refunds take?
A: Once we receive and inspect your return, refunds are processed within 5 business days to your original payment method.
Payments & Accounts
Q: What payment methods do you accept?
A: We accept Visa, MasterCard, JCB, and PayPal for secure, convenient checkout.
Q: Is my payment information secure?
A: Absolutely. We use industry-standard encryption for all transactions and never store your full payment details.
Q: Do you offer club discounts?
A: Yes! We provide special pricing for boxing clubs and bulk orders. Contact our team at [email protected] with your requirements.
Technical Support
Q: How do I assemble my boxing equipment?
A: All equipment comes with detailed assembly instructions. For complex items like rings or ceiling-mounted bags, we provide video guides and dedicated support.
Q: What maintenance do bags and gloves require?
A: We recommend regular cleaning with mild soap for gloves and rotation of bag striking surfaces. Avoid excessive moisture and store in ventilated areas.
Q: Can I get advice on choosing equipment?
A: Our team includes former fighters and coaches who can recommend gear based on your skill level and training needs. Email us at [email protected].
Still have questions? Our fight gear experts are ready to help – contact us at [email protected] or call +44 (0)20 XXXX XXXX. Train like a champion with Champion Boxing Shop!