Returns & Exchanges

At Champion Boxing Shop, we take your satisfaction as seriously as a champion takes their training regimen. While we’re confident in the quality of our professional boxing equipment, we understand that sometimes returns or exchanges are necessary. Below is our straightforward policy to ensure a smooth process worthy of a title fight.

1. Eligibility for Returns & Exchanges

To be eligible for a return or exchange:

• Item must be in original, unused condition with all tags and packaging intact
• Request must be made within 15 days of receiving your order
• Proof of purchase (order number or receipt) must be provided

2. The Return Process – Step by Step

Follow these steps like a well-trained combination:

Step 1: Contact Our Team

Email our customer service at [email protected] with your return/exchange request using the template below:

Step 2: Receive Return Authorization

Our team will respond within 24-48 hours with:

• Return authorization number
• Return shipping address (97 Dunbridge St, London, GB EC4P 7DV)
• Specific instructions for your return

Step 3: Package & Ship Your Return

Securely package the item(s) in their original packaging and include:

• Copy of your order confirmation
• Return authorization number clearly visible

Ship to our London address using a trackable service. We recommend insuring your return.

Step 4: Processing Your Return

Once received, we’ll inspect the item(s) and process within 3-5 business days. You’ll receive email confirmation when complete.

3. Refund Timeline & Methods

Refunds will be processed to your original payment method:

• Credit/Debit Cards (Visa, MasterCard, JCB): 5-10 business days after processing
• PayPal: 3-5 business days after processing

Note: Shipping costs are non-refundable unless the return is due to our error.

4. Exchange Policy

For exchanges:

• Follow the same return process above
• Clearly state your desired replacement item
• We’ll ship the replacement once the return is received and approved
• Additional shipping charges may apply for international exchanges

5. Faulty or Damaged Items

If you receive a damaged or faulty item:

• Contact us immediately with photos of the damage
• We’ll arrange a replacement or refund at no additional cost
• In some cases, we may request return of the damaged item